Your privacy is important to us. It is Artisan Invoices' policy to respect your privacy regarding any information we may collect from you through our website and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.
Information We Collect
We collect information that you provide directly to us when you create an account, create an invoice, or communicate with us.
Account Information
When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. You can sign up using your email, Google, Facebook, or Apple account.
Invoice and Business Data
When you create invoices, we collect information about your clients, products, services, and transaction details. This data is stored securely and belongs to you.
Financial Information
For processing payments, we use third-party payment processors (Stripe, PayPal). We do not store your credit card details on our servers. The processor provides us with unique identifiers and status updates.
Usage Data
We collect information about how you interact with our Service, including feature usage, preferences, and analytics to improve your experience.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. Cookies help us analyze trends, administer the Service, and gather demographic information. You can control cookies through your browser settings.
- Essential cookies: Required for core functionality
- Analytics cookies: Help us understand how users engage with the Service
- Marketing cookies: Used to deliver relevant content and measure campaign effectiveness
How We Use Your Data
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our service
- Improve, personalize, and expand our platform for crafters
- Understand and analyze how you use Artisan Invoices
- Develop new products, services, features, and functionality
- Communicate with you for customer service and updates
- Send you emails regarding your account or billing
- Find and prevent fraud
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When you delete your account, we will remove your data within 30 days, except where we are required to retain it for legal purposes.
Third-Party Services
We may share your data with third-party service providers who assist us in operating our Service:
- Payment Processing: Stripe, PayPal for subscription payments
- Authentication: Google, Facebook, Apple for social login
- Analytics: Tools to understand Service usage and improve features
- Hosting: Cloud infrastructure providers
These providers are obligated to maintain the confidentiality of your information.
GDPR Rights
For users in the European Economic Area (EEA), we comply with GDPR requirements:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
CCPA Privacy Rights
For California residents, you have the right to:
- Know what personal information we collect and how it's used
- Request deletion of your personal information
- Opt-out of the sale of your personal information
- Non-discrimination for exercising your privacy rights
Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data without parental consent, please contact us immediately.
We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization.
Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We employ industry-standard encryption protocols (TLS) for all data in transit and utilize encrypted storage for sensitive database records.
Questions or Concerns?
If you have any questions about this Privacy Policy, please contact our data protection officer:
Email: privacy@artisaninvoices.com
Address: 123 Maker Street, Portland, OR 97201